Week 4 – Build Your Foundation of Trust

Build Your Foundation of Trust

Leadership Lift – Week 4 Module

Build Your Foundation of Trust

Module Overview

This module is about strengthening your leadership relationships by building trust—intentionally, visibly, and consistently.

Leadership is never a solo sport. As your influence expands, so does your need to create safe, energising, and productive relationships. Trust is the invisible force that fuels collaboration, engagement, and performance—and it’s built through small, daily interactions that feel real and consistent.

This week, you’ll explore the Trust Equation, a simple and powerful framework that breaks down how trust is built (or broken). You’ll also identify one relationship where trust could unlock better connection, clarity, or traction—and take one deliberate action to shift from casual to connection.

🧠 From a neuroscience lens, trust reduces psychological threat and triggers oxytocin, helping the brain shift out of protection and into collaboration. When people trust you, their prefrontal cortex stays online—boosting empathy, creativity, and decision-making.

By completing this module, you’ll shift from casual, surface-level interactions to deeper relationship-centred trust—shaping a leadership presence others experience as safe, consistent, and dependable.

Sandpit Shift

From casual interactions to connection and trust.

🧠 Neuroscience Insight: Trust reduces psychological threat and increases oxytocin—creating connection, psychological safety, and higher collaboration.

This week is about moving beyond convenience and into connection:

  • 🤝 Turning everyday interactions into opportunities for trust

  • 🧠 Understanding how trust is experienced by others using the Trust Equation

  • 🧱 Taking consistent actions to build, maintain or repair trust over time

Think of a moment when someone made you feel genuinely seen and supported—what made that moment different? That’s the kind of leadership you’re now creating.

Key Takeaways

  1. Trust is built intentionally—not assumed.

  2. Your leadership relationships are shaped by consistent behaviours.

  3. Psychological safety begins with predictable, values-led leadership.

  4. The Trust Equation helps you pinpoint how to build—or rebuild—trust.

  5. Great leaders invest energy in their circles of influence with purpose.

Workplace Experiment

Quick Win First. Choose Your Direction.

MANDATORY: The Trust Touchpoint (5–10 minutes)

Start by identifying one relationship at work that would benefit most from a stronger trust foundation—someone where:

  • Communication feels cautious or unclear

  • Collaboration hasn’t clicked yet

  • There’s untapped potential

🎯 Now, choose one small action to build trust using the Trust Equation:

  • Credibility → Share an idea, insight, or experience that builds confidence in your expertise

  • Reliability → Follow through quickly on a commitment or check-in

  • Intimacy → Ask a thoughtful, human-centred question—and genuinely listen

  • Self-Orientation (Flip it) → Support their goals without expectation or ego

💡 Small trust cues activate oxytocin and mirror neurons—building a faster sense of safety and openness.

👉 OPTIONAL: Amplify a Trust Pillar as a Leadership Strength

Choose one trust pillar that you want to make a visible part of your leadership across your team or organisation. For example:

  • Use Credibility to build thought leadership in meetings

  • Demonstrate Reliability through consistent follow-ups

  • Build Intimacy by checking in personally during one-on-ones

  • Reduce Self-Orientation by spotlighting others and supporting shared goals

🎯 You’re choosing: Depth or Breadth. Relationship or Reputation.

Resources

Reflection Quiz

This quiz helps you reflect on your weekly workplace experiment, evaluate your outcomes, and reinforce the key concepts. It’s designed to track whether you made the intended sandpit shift.